General Sustainability Policy

General Sustainability Policy

At Justravel Asia, we believe meaningful travel can enrich lives, protect heritage, and contribute to a better world. As a boutique, female-owned Destination Management Company operating in Vietnam, Cambodia, Laos, and Thailand, we are committed to growing responsibly, prioritizing the well-being of our environment, our communities, and the people who travel with us.

We recognize that sustainability is not a one-time effort but a continuous journey. This policy guides our practices and goals as we seek to reduce our environmental footprint, promote inclusive local development, and create long-lasting positive impact through tourism.

We are committed to minimizing our environmental impact, supporting local communities, and promoting inclusivity in every journey we design. As a boutique, owner-run DMC, we strive to provide high-quality, personalized service while championing fair business practices, reducing resource use, and preserving the rich heritage of the destinations we serve.

Through continuous learning and improvement, we aim to grow responsibly and inspire both our partners and travelers to join us in building a more sustainable tourism industry

GENERAL SUSTAINABILITY POLICY:

  • Encourage our team to adopt and uphold sustainability practices and values.
  • Monitor and actively reduce energy consumption, water usage, and waste generation.
  • Prioritize office supplies that are locally sourced, low-impact, and minimally packaged.
  • Maintain a workplace that is safe, inclusive, and respectful for all employees.
  • Report annually on our sustainability performance and progress.

1. Saving Energy:

  • Encourage energy-saving behaviors among all employees.
  • Switch to LED lights to reduce energy consumption.
  • Turn off lights when not in use and consider installing sensor-activated lights to optimize usage.
  • Use air conditioning efficiently by ensuring all doors and any gaps that may cause air leakage are closed.
  • Set the temperature at a level that is not significantly lower than the outside temperature.
  • Always check that the air conditioning and the lights are switched off before leaving the office
  • Perform regular maintenance to prevent leaks and ensure optimal performance quarterly
  • Conduct monthly checks on consumption to manage usage and detect unusual spikes early.
  • Hybrid mode – combine WFO (Work from Office) and WFH (Work from Home), allowing staff to choose to go to the office two or more days per week.
  • Set up meetings through online channels, such as phone calls or virtual meetings.
  • Travel together for business trips to reduce the use of personal vehicles.
  • Prioritize using rechargeable batteries, as well as products and household appliances that offer the option to use rechargeable batteries.
  • Collect used batteries weekly and send them to an organization that is qualified to recycle them quarterly.

2. Saving Water

  • Monitor water use and address leaks or inefficiencies promptly.
  • Frequently check all faucets to ensure there are no water leaks and monitor water consumption every month to make timely repairs and adjustments when needed.
  • Perform regular maintenance to prevent leaks and ensure optimal performance.
  • Conduct monthly checks on consumption to manage usage and detect unusual spikes early.

3. Waste Reduction

  • Focus on the hierarchy of reduce, reuse, and recycle across all operations.
  • Minimize single-use materials and packaging.
  • Engage staff in waste-segregation practices and awareness programs.
  • Set up two trash bins to separate recyclable and non-recyclable products and label them accordingly to ensure proper waste disposal.
  • Separate electronic products, as the recycling process is complex and requires qualified organization.
  • Encourage staff to use personal cups or bottles at the office and at home to reduce plastic waste and avoid single-use products.
  • Prepare cups, glasses, and bottles for staff use in the office.
  • Prioritize single-use products made from biodegradable materials such as paper, coffee grounds, or bagasse.

4. Sustainable Purchasing

  • Using sustainable products and household appliances that have an energy label.
  • Buying office supplies made from recycled materials (e.g., paper, pens, folders). Using suppliers that offer recyclable or compostable packaging.
  • Choosing biodegradable cleaning products (dishwashing liquid or detergent water) that reduce water pollution.
  • Collect product boxes quarterly and deliver them to approved recycling facilities.
  • Partnering with vendors who ensure fair wages, safe working conditions, and no child labor
  • Including women-owned or minority-owned businesses in the supply chain
  • Selecting suppliers who use electric or hybrid vehicles for delivery and travel.
  • Seek opportunities to reduce packaging, materials, and transport impacts.

5. Reducing Disposable and Consumable Goods

  • Replace single-use coffee cups and water bottles with durable, reusable alternatives for every team member.
  • Ordering bulk office supplies in refillable packaging to cut down on plastic waste.
  • Track the consumption of paper, cleaning wipes, and other disposables, setting clear reduction targets quarterly.
  • Plan to provide training on best practices for reuse and proper disposal to ensure all staff follow the sustainability policy.

6. Pollution Reduction

6.1 Within company:

  • Encourage low-emission travel options, such as public transport, cycling, and carpooling.
  • Optimize delivery and logistics routes to reduce fuel use.
  • Selecting electric or hybrid vehicles for travel.
  • Plant more trees in the office that can thrive in an enclosed space, adding green areas and improving air quality.
  • Open windows and doors whenever weather permits.
  • Ban indoor and outdoor smoking
  • Travel together for business trips to reduce the use of personal vehicles.
  • Plan business trips and arrange inspection sites based on location and timing to optimize the itinerary and minimize travel.

6.2 With transport suppliers:

  • Arrange vehicles based on the number of guests in each group and avoid using large vehicles for small groups.
  • Encourage the vehicle suppliers to activate the air conditioning only five minutes before guest board to minimize energy consumption.
  • Regularly check with our transportation suppliers regarding vehicle age and limit the use of outdated vehicles to reduce emissions.
  • Request that suppliers perform regular maintenance to keep vehicles in good condition, lower fuel consumption, and minimize air pollution in support of environmental protection.  
  • Regarding train travel, we frequently seek opportunities to offer this option to our guests whenever it aligns with their interests, itineraries, and schedules.

7. Child Labor and Sexual exploitation of children:

  • We comply with all applicable international conventions and national laws prohibiting child labor and Child Labor and Sexual exploitation of children.
  • No person under the age of 15 (or local minimum working age, if higher) will be employed or engaged in our operations.
  • We conduct risk assessments of our suppliers to identify and remediate any instances of child labor and Child Labor and Sexual exploitation of children.
  • The company strictly complies with all laws and regulations related to child labor and consistently respects and safeguards children’s rights. We recognize that child protection from labor abuse is a matter of significant concern in society.
  • Although our current contracts may not explicitly address child and compulsory labor, most agreements include a general clause requiring compliance with local laws, which implicitly covers child labor regulations. Any violation, even minor, is considered illegal and unacceptable. We firmly require our suppliers to uphold this commitment, any supplier found to be violating children’s rights or legal protection will face immediate contract termination.
  • We will proactively engage with our partners to discuss the inclusion of specific clauses related to child labor in future contracts. At the same time, we will respect and follow the procedures required by our partners.
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