1. Purpose and Commitment

We are committed to protecting customer privacy in full compliance with legal requirements and industry standards. Respecting and safeguarding personal information are fundamental to our operations and reflect our responsibility toward our guests.

 

2. Consent and Transparency

• All personal information is collected with the guest’s full understanding and consent.
• Guests are informed about how their data will be used, stored, and shared as part of service delivery.

 

3. Types of Personal Data Collected

We clearly specify the personal data collected, which may include:

• Guest identification details (e.g., names, passport information)
• Contact information
• Health conditions relevant to travel
• Religious preferences (when necessary for service delivery)
• Payment information
• Trip‑related details required for itinerary planning, travel insurance, or service coordination

All data handling complies with applicable legal standards.

 

4. Data Use and Sharing

Personal information is shared only with trusted partners and strictly for service‑related purposes, such as:

• Hotels
• Airlines
• Transport providers
• Insurance companies
• Government authorities (when required by law)

Data is retained only for the period necessary to fulfill service obligations or comply with legal requirements.

 

5. Third‑Party Data Sharing

• Any sharing of personal data with third parties is limited to what is required for the services they provide.
• Partners must comply with applicable privacy standards and legal requirements.
• Sensitive information is shared only when necessary.

          For example:

• • Passport details may be shared with accommodation providers.
  • Payment information is not shared unless guests must pay directly for additional services not included in the trip or covered by the company.

 

6. Data Protection Responsibilities

We ensure that:

• All personal data is handled securely and confidentially.
• Only authorized personnel and trusted partners have access to guest information.
• Data is used solely for legitimate operational purposes.
• Guests’ privacy rights are respected at all times.