Welcome to our Frequently Asked Questions (FAQ) page, designed to address the most common inquiries about our services.
1. How to book a tailor-made tour with Justravel Asia?
Justravel Asia is a ground tour operator specialized in tailor-made travel itineraries base on your interests. We don’t sell group tours, we use our 20 years of combined travel experience to pick the accommodation and activities, create cultural-rich journeys with local insight.
Feel free to drop an email request to either Han (han.pham@justravelasia.com) or Alice (tu.luu@justravelasia.com) – the Co-founders, don’t forget to give some hints about your special interests. They will get in touch with you shortly to discuss over the travel plan and then get back to you with detailed itinerary and prices. We welcome your opinions to modify the itinerary until it fits your dream trip.
2. Do you need a visa to travel to Vietnam?
As officially announced, as of 2023, citizens of 25 countries can travel to Vietnam and remain in the country for 14 to 45 days (depending on nationality) without having to apply for a visa. Those countries include Southeast Asia countries, Scandinavia, Finland, France, Italy, German, UK, Spain, Japan, South Korea, Chile and several Central Asia countries.
Other foreign nationals can apply for electronic visas (E-visas) on the Vietnamese Immigration Department’s website. For a fee of $25 for one entry or $50 for multiple entries, payable via bank transfer, you can obtain an e-visa which is valid for up to 90 days. All 42 international border checkpoints, including airports, are accessible to holders of electronic visas for entry and leave into Vietnam.
You can visit Vietnam Immigration Department website for official details:
3. Do you need a visa to travel to Cambodia?
Cambodia eVisa is an online visa implemented by the Cambodian authorities in 2016. The Cambodian eVisa is valid for 90 days from the date of issue and allows a single-entry permit with a maximum stay of 30 days in the country. The electronic visa for Cambodia can only be used for one entry into the country. If you plan on visiting Cambodia again, you will need to apply for a new visa.
You can visit Cambodia Immigration Department website for official details:
4. Do you need a visa to travel to Laos?
E-visa can be applied for most of nationalities. Lao eVisa can be processed within 3 business days provided that all information given by the applicant meets the criteria and is accepted by the Lao Government authorities. If the applicant fails to satisfy the criteria longer processing times may occur.
You can visit Laos Immigration Department website for official details:
5. Do you need a visa to travel to Thailand?
The Thailand Visa Exemption Scheme and Bilateral Agreement allows visitors from 93 countries to enter Thailand without applying for a visa. Depending on their nationality, visitors can remain in Thailand for up to 60 days whether they enter the Kingdom through an international airport or a listed checkpoint from a neighboring country. An extension is allowed for another 30 days.
A Thailand E-Visa will cost USD$82 (or equivalent) no matter your nationality. This payment is made through the E-Visa secure web portal when you submit the application. The fee is non-refundable.
You can apply e-visa at below official website:
6. How long should you travel to Vietnam for your first time?
A classic trip to Vietnam should take at least 10 days to cover the top attractions. You can start from either Hanoi or Saigon, where most of international flights arrive, then continue to visit other parts such as UNESCO Heritages Ha Long Bay and Hoi An ancient town. Full day trip to Mekong Delta to experience the wet rice culture would be nice enough. Apart from natural landscapes and historic town, Vietnamese cuisine is ranked as one of the must-try with its freshness and creative recipes, thus, a food tour is always recommended, whether on foot or by motorbike.
7. How long should you travel to Cambodia for your first time?
Cambodia has so much to discover, but if you have limited time, 7 days would be ideal to explore this former Khmer Kingdom. You can fly in to Cambodia’s capital – Phnom Penh, spend 2-3 nights here for a glance of modern Cambodia and the history of Khmer Rouge. Then you can take 6-hour drive or fly to Siem Reap. It is no doubt that Siem Reap is one of those places that caters to every taste. Besides the legendary Angkor temples, the variety of cuisine, accommodation, shopping, modes of transport, and daily activities is quite astonishing for what is actually a relatively small – and new – city on the edge of the Tonle Sap lake.
8. How long should you travel to Laos for your first time?
Among 3 countries of Indochina, Laos is quite untouched and still has many legends to explore. However, people usually connect Laos with either Cambodia or Vietnam. In case you want to have a quick overview of this hidden gem, a short extension of 4-5 days would be fine, in which you can spend 2 nights in its capital Vientiane and 3 nights to discover Luang Prabang. Luang Prabang is an outstanding example of the fusion of traditional architecture and Lao urban structures with those built by the European colonial authorities in the 19th and 20th centuries. Its unique, remarkably well-preserved townscape illustrates a key stage in the blending of these two distinct cultural traditions.
9. How much money should you bring to Vietnam, Cambodia and Laos?
Comparing to other countries in Southeast Asia, Vietnam, Cambodia and Laos are more affordable. The living cost in big cities like Hanoi, Da Nang, Saigon, Phnom Penh and Siem Reap are obviously a little higher comparing to the rest. Let’s say, in these cities, you can get a big bowl of Cambodian noodles at $2.5, a loaf of Vietnamese banh mi at $1.5, while in the countryside, $1 street food is still available. Of course, there are dining places that costly, but in general, an average budget of $25 per day for transfer and local food will be enough. It actually depends on how much you want to spend and how adventurous you are for food and accommodation.
10. Are there luxury hotels in Vietnam, Cambodia and Laos?
Eventhough Indochina has become popular destinations in the past 10 years, surprisingly we have most of top luxury international hotel brands, from Hilton, Hyatt, Accor and Marriot to Six Senses, Aman, Bayan Tree, Four Seasons and such. Some hotels and resorts are famous not only for top notch service but also for their unique design, such as Bensley projects.
11. Is Vietnam, Cambodia and Laos safe for solo travelers and female travelers?
There is nothing 100% but we are sure that we welcome all types of travelers. Crimes happen here and there anywhere in the world, but with our consistency in politics, we ensure social security. Vietnam also respect women and we even put more effort in supporting female travelers.
Justravel Asia has proudly welcomed many solo female travelers. We are a female-run business so we understand their concerns and has successfully turned it to happiness at the end of the trips.
12. Is Vietnam a good destination for family trip?
Vietnam offers variety of activities for kids and teenagers. We have mountains and caves for outdoor adventurous trek and hike, beach for sea sports, and most of all, we have rich culture and traditions for them to learn. Your kids can experience making traditional crafts, trying to ride on buffalo to plough on rice fields, or learn how to help local community through sustainable activities. Are your kids so addicted to fast food? Don’t worry, Vietnamese cuisine with fresh ingredients and less spices can accommodate their appetite. With above reasons, it is no doubt that Vietnam is a perfect destination for family vacations.
13. Is it true that Vietnam is a gay friendly destination?
Defintely! Eventhough same sex marriage is not officially recognized, all 3 countries Vietnam, Cambodia and Laos are welcoming gay travelers as much as other travelers. We are lucky that our society is becoming more opened, in the fastest way ever! In big cities, gay couples feel comfortable hanging out hands in hands. Of course, to some elderly parents, same sex marriage is not fully acceptable, but in general, LGBTQ community is growing with lots of campaigns to get recognized. We have many gay friendly hotels/resorts where some gay weddings were held.
Justravel Asia is proud to be the first DMC in Vietnam to officially promote LGBTQ travel, we respect diversity within the team, and have LGBTQ guides to take care of our clients.